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Details
| Document Type: | Book |
|---|---|
| All Authors / Contributors: |
Peter Hernon; Robert E Dugan |
| ISBN: | 0838908136 9780838908136 |
| OCLC Number: | 48563109 |
| Description: | xi, 191 p. : ill. ; 28 cm. |
| Contents: | 1. A new day is here -- 2. Assessment plans, reports, and guides in institutions of higher education -- 3. Developing an assessment plan for measuring student learning outcomes -- 4. Information literacy assessment efforts of some academic libraries -- 5. Moving public libraries toward outcomes assessment -- 6. Outcomes as a type of assessment -- 7. The research process -- 8. Evidence demonstrating the achievement of outcomes -- 9. Service quality and satisfaction -- 10. Making a commitment to accountability and learning outcomes assessment. |
| Other Titles: | Action plan for outcomes assessment in your library |
| Responsibility: | Peter Hernon, Robert E. Dugan. |
Abstract:
Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to excute a plan by identifying user needs, collecting and analyzing data and presenting your findings and measure the value of the services being provided and identify areas for improvement.
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