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Details
| Document Type: | Book |
|---|---|
| All Authors / Contributors: |
Edward B Keller; Brad Fay |
| ISBN: | 9781451640069 1451640064 |
| OCLC Number: | 741542732 |
| Description: | xv, 287 p. : ill. ; 24 cm. |
| Contents: | The science of social -- Conversation starters : what makes a brand talkworthy? -- Influencers : the people at the center of the conversation -- Word of mouth meets Madison Avenue -- Rethinking media : planning for word of mouth -- All things in moderation : where social media fits -- Word of mouth as a channel -- Negative word of mouth : a cause for alarm or a customer's greatest gift? -- Imagining a new "social marketing." |
| Responsibility: | Ed Keller and Brad Fay. |
| More information: |
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by margie.eager updated 2012-07-27