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| Title: | Disagreements, disputes, and all-out war : 3 simple steps for dealing with any kind of conflict / |
|---|---|
| Database Name: | WorldCat |
| All Authors / Contributors: |
Gini Graham Scott |
| ISBN: | 9780814480632 (pbk.); 0814480632 (pbk.) |
| Notes: | Bibliography: Includes bibliographical references and index. Content: Managing conflict with the ERI model -- Dealing with the emotions -- Using your reason -- Working with your intuition -- Recognizing the reasons for a conflict -- Dealing with your own angers and fears -- Avoiding the responsibility trap -- Overcoming conflicts through better communication -- Understanding the different conflict styles -- Choosing the best conflict style -- Negotiating win-win solutions -- Learning to deal with difficult people -- Coming up with alternatives and solutions -- Turning your conflicts into creative opportunities. |
| Description: | xiii, 226 p. : ill. ; 23 cm. |
| Contents: | Managing conflict with the ERI model -- Dealing with the emotions -- Using your reason -- Working with your intuition -- Recognizing the reasons for a conflict -- Dealing with your own angers and fears -- Avoiding the responsibility trap -- Overcoming conflicts through better communication -- Understanding the different conflict styles -- Choosing the best conflict style -- Negotiating win-win solutions -- Learning to deal with difficult people -- Coming up with alternatives and solutions -- Turning your conflicts into creative opportunities. |
| Responsibility: | Gini Graham Scott. |
| Year: | c2008. |
| Publisher: | New York : AMACOM, |
| Standard Numbers: | LCCN: 2007017660 |
| Class Descriptors: | LC Class No.: HD42; Dewey No.: 303.6/9 |
| More information: | Table of contents only |
| OCLC No.: | 123968477 |
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